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Shipping Policy

Last Updated: 1/3/2026

Thank you for shopping with Just Homemade Candle Co. Below you’ll find information about our shipping methods, processing times, and policies.

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Order Processing Time

All candles are carefully prepared and packaged before shipment.

  • Orders are processed within 1-3 business days after payment is received.

  • Orders are not shipped or delivered on weekends or holidays.

  • During high-volume periods (sales, holidays, or product launches), processing times may be slightly extended.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3-5 business days

  • Expedited Shipping: 1-3 business days

Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

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Shipping Carriers

We ship orders using trusted carriers such as:

  • USPS

  • FedEx

  • UPS

Carrier selection is determined by order size, destination, and shipping method chosen at checkout.

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Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

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Shipping Locations

We currently ship to:

  • United States only

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​Heat Disclaimer 

Due to the nature of candles, we are not responsible for melting caused by heat exposure during transit. We take reasonable precautions with packaging, but once an order is in the carrier’s possession, shipping conditions are beyond our control.

If your candle arrives slightly softened:

  • Allow it to cool and re-solidify at room temperature before use.

  • This does not affect candle quality or performance.

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Incorrect or Incomplete Addresses

Please ensure your shipping address is entered correctly at checkout.

  • We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

  • Returned packages may require additional shipping fees to resend.

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Lost or Damaged Packages

If your order arrives damaged or appears lost:

We will review the issue and work with you toward a resolution.

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Questions?

If you have any questions about shipping, please contact us:

Just Homemade Candle Co
Email: rebecca@justhomemadecandleco.com

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